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Pre-program information
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Information for Meeting Planners
David Hayes is a dynamic and seasoned seminar leader, keynote speaker and management consultant. David is noted for making entertaining, thought-provoking and motivational presentations to large conference audiences for a variety of private and public sector organizations. David takes a unique "values-based" approach to critical work-place issues such as customer service, team building, supervisory skills, diversity management and workplace violence.
David is one of the contributing authors of the book Getting Things Done; Keys to Communication, Sales and Service. He has customized and delivered presentations for both public and private sector clients in twenty-two states and is certified to facilitate Franklin Covey's 7 Habits of Highly Effective People for Mississippi state agencies.
David holds B.S. degrees in both Finance and Marketing from Purdue University and draws upon solid managerial experience and motivational skills, sharpened during a 22-year career as a manager with BellSouth Telecommunications.
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One-Sheets for Frequently Requested Topics
Download A Values-Based Approach To Customer Service
Download A Values-Based System For Team Building
Download Values-Based Leadership Strategies
Download A Values-Based Approach To Diversity Management
Download "Birds Of A Feather": Understanding Behavior Styles
Download Avoiding Workplace Violence
Download A Values-Based Approach To Managing Change
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Video demo clips
Real Player Windows Media David Hayes, Introduction
Real Player Windows Media Customers Always Have the Last Laugh
Real Player Windows Media Dealing with Difficult Customers
Real Player Windows Media Positive Thinking & Creativity
Download Real Player Download Windows Media Player If you'd like to receive a CD copy of all available video clips, please send your mailing address to dlphayes@aol.com.
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